FilterEasy Inc. (collectively the “we,” “our”, “us” or “FilterEasy”) delivers air filters to its members on a recurring basis to remove the hassle of finding the right size filter, and remembering to change them. We understand that privacy is very important to you, and are committed to protecting your personal information.
In general, we collect information in two ways: (1) passively through technology such as “cookies”, and (2) when you provide it directly, or when we obtain verification information about you through trusted third parties (e.g. banks). The types of information that we collect and use will depend on whether you are a Visitor or User.
FilterEasy does not sell or rent your information to marketers or third parties.
We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to shipping companies, financial institutions, payment processors, as well as any third parties that you have directly authorized to receive your Personal Information.
We may disclose your information to law enforcement or other similar entities, in connection with a criminal investigation, investigation of fraud, infringement of intellectual property rights, or other activity that is suspected to be illegal or may expose you or us to legal liability. Demographic Data may also be provided to third parties that provide content to the Site or are otherwise working with us.
You may remove or modify any Personal Information submitted to us or suspend your account through the Site by logging into your online account and modifying your Personal Information or suspending your account.
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, contact us by email and include your name and the address to which you would like us to respond and that this is a request pursuant to the User’s California Privacy Rights.
The Site is operated in the United States and intended for users located in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Site or providing us with any information, you consent to this transfer and processing of your information in the United States.
In the event we go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of its assets, or bankruptcy, your Personal Information will likely be among the assets transferred. Your submission of your Personal Information is deemed agreement to this potential future transfer.
We do not knowingly collect or use any personally identifiable information from online visitors under 18 years of age. We do not knowingly allow visitors under the age of 18 to participate in any of our Services.
We take our communications with you seriously, and we offer you the option to unsubscribe from our marketing and promotional emails. In the instance you choose to unsubscribe, we will still send you service-oriented communications about My Account and your subscription orders.
When you sign up for a filter subscription and include your mobile telephone number at registration, you will be given an option to participate in our SMS text message alert service (the “Text Alert Service”). We provide the Text Alert Service to send you information about your subscription, including, for example, reminders about upcoming filter deliveries or confirmation that your order has arrived at your door. By subscribing to the Text Alert Service, you voluntarily authorize and direct us to send text messages using an automated system to the mobile telephone number you have provided. You are not required to use or subscribe to the Text Alert Service as a condition of purchasing a filter subscription or in order to benefit from other Site features that are unrelated to the Text Alert Service. Standard message and data rates may apply. Once enrolled in the Text Alert Service, you may opt out of the Text Alert Service (i.e., stop all text messages) at any time. With respect to any text message, you may reply STOP to end all messages, or you may opt out by adjusting the settings on your account settings page or by letting us know by contacting us at 800.308.1186 or via our Contact Us page. Please allow us a few days to process your opt out request.
At this time, we do not send any text messages that contain marketing or promotional information.