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Shipping & Exchanges

Ordered the wrong size? No need to worry! We always offer free refunds or exchanges within 30 days of your first delivery. Please call us directly at 800.308.1186 or Contact Us if you need any help regarding your shipment!

Refund Policy

FilterEasy is not able to issue refunds for orders that have already shipped. Refund requests must be made directly to FilterEasy at Promptly following FilterEasy's receipt of your refund request, if it is approved by our team, FilterEasy will credit the approved amount paid for the returned product to the credit card you used to make the original purchase. Notwithstanding the foregoing, FilterEasy does not control when a specific credit card company processes a chargeback transaction. You are responsible for contacting your credit card company if you have questions about the status of the chargeback.